Hallen Display Cases

Why do modelers, collectors, hobbyists, do-it-yourselfers and businesses choose Hallen Display Cases when purchasing their display Case?

1.  The quality: We still take pride in building traditional classic style display cases in the OLD WORLD TRADITION...one at a time using real wood,... and both modelers, collectors, hobbyists, do-it-yourselfers and businesses know we build display cases with a unique style,, stability, ease of assembly and durability.  The bottom line is we can be counted on to build a beautiful display case made exclusively for the protection and preservation of your prized/rare models and collectibles that will last for years.

2) Why should you choose HallenDisplayCases.com? There are many reasons to select our product and service:

1. THE QUALITY:  (see above)

2. FEATURES: (Our display cases are designed to make them simpler and faster to assemble.  They accept an assortment of different types of glass, from standard, acrylic, Plexiglas, UV, Heat tempered, tinted, even mirrors. They're easier to access through the top and provide access from the bottom as well.  Free air ventilation is also still available in all of our display cases, and without free air entering a display case deterioration increases.)  

3. CUSTOMER SERVICE: (If you have ever dealt with customer service anywhere before then you know how hard it can be to get any response or satisfaction. We pride ourselves in our customer service. It doesn't stop once you've purchased a display case from us but continues on until you have assembled your case, and are satisfied. We value our customers and appreciate their business, and to keep both we believe any question or problem that might arise should be addressed and handled as promptly as possible.)

4. OUR GUARANTEE:  ( we stand by our display cases 100% because we believe in our workmanship, our product, and our customer's satisfaction. We are by no means perfect and if we make a mistake we'll admit to it and try to correct it to everyone's satisfaction.)

Below are samples of the most Frequently Asked Questions (F.A.Q.) from our customer's emails that should be provided to all of our customers.

Q. I've been looking at several display cases and even though I like your display cases I am drawn more to the ones I've looked at that have seamless plastic cover tops sitting on a wood or plastic base.  All the one's I've looked at are pretty much in the same cost range, including yours. However, a friend of mine told me cases with plastic covers have no ventilation and do more damage than they give protection.  Can you tell me if he's right or wrong? 

A. Yes, your friend is correct. Unless the display case has a system controlling and regulating the climate inside it a display case must provide ventilation in order to decrease deterioration. No matter what you put inside a display case i.e. wood, painted metal like iron on a model ship, cloth on a doll, etc. without ventilation damage can happen over time that can be costly and even beyond repair. I hope this answers your question.....  

Q. I have purchased several display cases from you, most of them during your special offers. I have noticed that you haven't had any or as many discounts or special offers lately. Can you tell me if you are still giving them and if so when is your next one?

A. Yes, we still offer seasonal specials and several other kinds of special offers, just not as often. As for our next one....We have people asking us this same question almost daily and we wish that we could give you a date of our next special. However, we never know when until just a few days before we do. When one of our suppliers gives us a substanual savings on hardwood, materials or supplies we normally pass that savings onto customers in the form of a special offer. Lately most of our suppliers have gone up in their prices as much as 125 percent. All we can suggest right now is to keep checking back with us from time to time. If we have a special offer taking place someone will tell you when you ask or when you go to place your order.  

Q. I don't see the size display case I need listed on your web site. Can you get other sizes?
A. Yes, sort of! Since we actually build our display cases, we can offer just about any size, or height you require as long as it's within the carriers accepted measurements. We will gladly work with you on deciding the size you need and what it will cost. Simply follow the procedures for requesting a price quote for special or custom display cases located near the top of our "How To Order" page.

Q.  Do all of your display cases come with the removable top cover?
A. No... we do offer some display cases that do not require a removable top. Because of their size smaller display cases are much easier to access without having to remove the top piece of glass. The top cover is a special feature designed to eliminate possible damage to your display and display case by allowing you to simply remove both the top-cover and glass as one piece. It also provides you with a much faster and easier access from the top.

Q.  What is the purpose of ventilating a display case?
A.  Preservation by reducing deterioration! When designing our display cases we took into consideration the problem of deterioration. All things go through this process at some rate and some faster than others. To help retard deterioration we allow "free air" into our display cases. This air enters between the lower case frame and base as well as the corner posts. Display cases with the removable top cover also allow "free air" to enter between the removable top-cover and the upper frame. As long as the room is well ventilated these areas allow sufficient air to enter and exchange naturally within the case on a daily basis. A display case measuring 36" inches square requires the equivalent of a 1" hole to provide adequate ventilation. A fan, open window or central air will help supply adequate air circulation in a room. 

Q.  Hi Herb! I placed my order today. can you tell me how long it will be before I receive my display case? My address is....... .... ........ ......
A.  Normally a display case will be built and shipped to a customer in as little as 10 working days from the time we receive the order in the mail. However, during certain times of the year and depending on the size of the display case the completion time can and will change dramatically. As for how long before you receive your display case.... The arrival time by carriers to a customer varies according to the size of the display case, destination, the weight and method it was shipped ( i.e. first class, air freight, priority, etc.).   

Q.  Thank you for your prompt reply to my questions. I have one more question I would like to ask you before I place my order. Is the base of the display case made from pressed board or a veneer plywood... or... is it solid wood like the display case?
A.  Every display case comes with a solid wood base. We do not use veneer plywood, film coated pressed board, plastic or anything other than solid wood for our display case bases.

Q.  I have found a display case on your website that comes close to the size I need. I only need 2 of the measurements made smaller. Can I send the money for that display case and just change the measurements to make it smaller?
A.  Even though it would probably be easier for you to do it that way, the answer I'm sorry to say is no!  When an order arrives the information is checked several times. If an order is for a standard display case but the measurements do not match then it must be checked to find out why. That causes a delay in filling the order and can take as much as a week for complete verification. If you email us the measurements of the size display case you need, we will gladly give you a price quote. Best of all, being a smaller size you'll save yourself money.

 

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